Prosperous Health
Notice of Privacy Practices
This notice explains how Prosperous Health will use and share your medical information and how you can access it. It covers every service we give including outpatient mental health and addiction care. Please read with care.
Effective Date – December 18, 2025
How We Use and Share Your Information
Prosperous Health will use and disclose your protected health information (“PHI”) for treatment, payment and health care operations. Federal and state laws permit those uses, among them HIPAA, 42 CFR Part 2 but also the California Confidentiality of Medical Information Act.
Treatment
We will share your health information with licensed staff who take part in your care, like when we coordinate treatment, confirm a diagnosis or keep care continuous.
Payment
We will share information with insurers or other payers so that services are billed and paid.
Health-Care Operations
We will use information to run Prosperous Health day to day including for quality checks, staff training, accreditation, licensing and internal reviews. Only staff who need the information to do their jobs receive access.
Other Uses and Disclosures the Law Allows
When the law permits or requires, Prosperous Health will also use or disclose your information in order to
- Contact you about appointments, treatment choices or care related services
- Give you facts about your health or treatment
- Allow limited incidental disclosures like sign in sheets or appointment reminders
- Obey federal, state or local laws including required reports of abuse, neglect or threats of harm
- Answer court orders, subpoenas or other lawful legal processes
- Cooperate with law enforcement or correctional agencies when the law demands it
- Aid public health activities, health oversight or approved research
- Work with coroners, medical examiners, funeral directors or organ procurement groups
- Help prevent or lessen a serious as well as imminent threat to health or safety
- Assist military, veterans, national security or protective services when the rules apply
- Help with disaster relief efforts
- Speak with a family member, close friend or other person involved in your care or payment when the law allows and the situation is appropriate
- Handle medical emergencies
Special Protection for Substance Use Disorder Records
Federal law (42 CFR Part 2) gives extra protection to any records that show you have been treated for substance use disorder.
Prosperous Health will release those records only after you sign a written consent form, unless the law clearly orders or allows us to release them. When the law does allow release, we still follow strict federal rules that control how the information is shared and why.
Uses and Disclosures That Require Your Authorization
If we want to use or release your health information in a way that is not explained in this Notice, we must first obtain your written authorization.
You may cancel any authorization at any time – sending us a written statement. The cancellation is effective once we receive it, but it does not undo actions we have already taken because you had previously authorized them.
Your Rights Regarding Your Health Information
You may
- Ask us in writing to restrict particular uses or disclosures of your information – we are not obliged to agree.
- Ask us to send communications to an address or phone number you specify so that others will not learn that you are our patient.
- Request to see or obtain a copy of your medical records – we must comply except in the few situations the law allows us to deny.
- Ask us in writing to correct information you believe is wrong.
- Receive a list of certain times we have disclosed your information.
- Receive a paper or electronic copy of this Notice.
All requests must be in writing. We will answer within the time limits the law sets.
Our Responsibilities
The law requires Prosperous Health to
- Protect the privacy and security of your health information.
- Give you this Notice, which describes our legal duties and privacy practices.
- Follow the terms of the Notice that is in force.
We may revise this Notice at any time and apply the new terms to all information we hold. Revised copies will be posted in our offices and given to anyone who asks.
Breach Notification
If unsecured protected health information is breached, we will notify every affected person as federal law directs.
Questions or Complaints
If you have questions about this Notice or believe your privacy rights have been violated, contact
Prosperous Health Privacy Officer
Tyra Gascon
(310) 265-0011
[tyra@prosperous.health]
You may also send a complaint to
U.S. Department of Health and Human Services
Office for Civil Rights
Filing a complaint will not change the care you receive and you will not face retaliation for complaining.